Madrid
Tienda Yoigo
16.05
16.05
Overview
Come to Yoigo and contract our best mobile tariffs, fiber and mobile offers. Discover all the services we have for your Smartphone: mobile accessories, Yoigo renewal, repairs, mobile insurance and our range of terminals from the first brands: Samsung, Xiaomi, iPhone, vivo, OPPO and more. Discover more services for you and your home.💡 Energy: we advise you to contract tariffs of light and gas reducing your bill with Luz y Gas. Besides, you can install with us and Naturgy Solar your solar panels.🧑⚕️Health: discover the DoctorGO App, the telemedicine, nutrition and fitness service of Yoigo.🏠Alarms: Protect your home with HomeGO, the security and alarm service of Yoigo, FREE installation.
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Wheelchair-accessible entrance
Wheelchair-accessible car park
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I visited this Yoigo location at Building 3, Av. del Mar Mediterráneo Street, Valdemoro City, and my overall experience was satisfactory. The staff was friendly and helpful, with some employees being more excellent than others. Sonia, in particular, stood out for her exceptional customer service and professionalism. She resolved all my queries and made the process smooth.The quality of service was good, with most staff members being knowledgeable and able to answer my questions. However, there were a few instances where they seemed unsure or uninterested, which slightly impacted my overall experience.Pricing-wise, Yoigo offers competitive tariffs and packages, especially for mobile and fiber services. However, some clients reported issues with pricing and billing, which may be a concern for some users.Yoigo seems to be innovating in the market, offering unique services like DoctorGO, a telemedicine platform, and HomeGO, a home security and alarm system. These initiatives demonstrate the company's willingness to adapt to changing customer needs.One area for improvement is the consistency of service quality. While some staff members were exceptional, others seemed to be struggling. It would be great to see a more uniform level of service across the board.
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