Madrid
Tienda Movistar
0.26
0.26
Overview
Fiber/ADSL broadband & digital TV provider, also selling smartphones & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wi-Fi
In-store shopping
Repair services
Wheelchair-accessible entrance
In-store pick-up
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Pricing
Innovativeness
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This business location is a well-established and reputable place for various services, including fiber/ADSL broadband, digital TV, smartphone sales, and repairs. The working hours are extensive, making it convenient for customers to visit at their preferred time. The location is easily accessible, with a wheelchair-accessible entrance.The staff is generally friendly and helpful, with many customers expressing satisfaction with their service. Some employees, such as Malena, Daniel, and Javier, stand out for their exceptional professionalism, patience, and willingness to assist customers. However, there have been instances of poor service, such as long wait times and unhelpful staff, which can be frustrating for customers.One issue that arises from the feedback is that some customers have experienced problems with internet and phone services, including long outages and poor connectivity. In some cases, customers have also reported being charged for services they did not receive, which can be a significant inconvenience.On the positive side, the business offers a wide range of services, including repair services and a convenient in-store shopping experience. The location is also wheelchair-accessible, making it a welcoming space for customers with disabilities.Overall, while this business location has its strengths and weaknesses, it appears to be a reliable and convenient option for customers seeking various services. However, it is essential for the business to address the issues with internet and phone services to maintain customer satisfaction and loyalty.
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