Madrid
TELEFURGO TORREJÓN DE ARDOZ - Alquiler de Furgonetas
11.91
11.91
Overview
Telefurgo Torrejón, low-cost van rentals in Torrejón de Ardoz. Spanish company specialized in van and truck rentals.We have a wide range of vehicles of different sizes for rent. You can rent our vans by size (small, medium, large and extra-large), by type of use (passengers, moving, industrial, travel or mixed) or by type of equipment (for heavy weights).We have a fast and comfortable van rental service, a network of offices present throughout Spain and a large team of professionals to provide you with the best service at all times.Rent your van or truck online today or contact us, we are delighted to help you.
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business has a 3.8 overall rating, indicating a decent but not exceptional experience. The quality of the service is somewhat compromised, as reflected in the 3.4 rating. Pricing seems to be competitive, with a 4.2 rating, while innovativeness is average, with a 4.0 rating. This may suggest that the business has opportunities to improve in terms of quality and customer satisfaction. Several clients have had positive experiences, citing excellent service and cleanliness of the vehicles. However, others have reported issues with the condition of the vehicles, with some even suggesting that they were not roadworthy. There have also been instances where clients were not given their deposit back promptly or were overcharged for damages that were allegedly sustained while using the vehicle. A common thread among the negative reviews is the need for improved vehicle maintenance and a more thorough inspection process before vehicles are rented out to clients. Some clients have also expressed frustration with the customer service, citing impolite or unhelpful staff. One client reported a particularly concerning experience, where they were given a vehicle with a known issue that was not disclosed to them, and they were subsequently charged for damages that were not their fault. This incident highlights the importance of transparency and clear communication in the rental process. Despite these issues, the business appears to be taking steps to address client concerns and improve their service. They have responded to several reviews, apologizing for the issues and offering to make things right. However, it remains to be seen whether these efforts will be enough to improve the overall quality of the service and address the concerns of clients.
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