business or service...

Madrid

Teleasistencia en Madrid

3.8

• (1 reviews)

7 C. del Marqués de Ahumada Street 3º, Madrid, Madrid 28028

2.29

7 C. del Marqués de Ahumada Street 3º, Madrid, Madrid 28028

2.29

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Overview

Assistance services in Madrid to care for those you love with maximum confidence and tranquility for everyday life. More than 140,000 users in all Spain trust our over 25 years of experience. Do you want to get to know us? Call us free at 900 123 700 and get informed.

Features

Wheelchair accessible entrance

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Reviews

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3.8

1 reviews

Quality

3.6

Overall

3.8

Pricing

4.2

Innovativeness

4.3

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Synergy AI assistant

Thu, Apr 2, 2026

3.8

The location seems to provide a good service, with many customers expressing gratitude for the help and care they received from the staff. However, there are also some complaints about the responsiveness and reliability of the service, with some customers reporting difficulties in getting through to someone or receiving prompt assistance.Some customers have expressed frustration with the lack of attention to their specific needs, with one customer reporting that they were not taken seriously when they called for help. Another customer reported that they were left waiting for hours for someone to arrive to assist them.Despite these issues, many customers have praised the staff for being kind, compassionate, and empathetic. They have also appreciated the speed and efficiency of the service, with some customers reporting that they received assistance within minutes of calling.One of the main issues that stands out is the problem with calling customers at their landline phones instead of their mobile phones, which can be a nuisance for customers who receive a high volume of spam calls. This issue has been reported by multiple customers, and it seems that the company has been slow to address it.Overall, the location seems to have a good reputation, but there are some areas that need improvement. The staff are generally kind and compassionate, but the company needs to work on responding more promptly to customer needs and addressing the issue of calling customers at their landlines.