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Madrid

Tea Shop

4.1

• (1 reviews)

Av. de Gran Bretaña Street Local 148, Leganés, Madrid 28916

5.55

Av. de Gran Bretaña Street Local 148, Leganés, Madrid 28916

5.55

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Overview

Sale of bulk teas and infusions and exclusive accessories: teapots, tea cups, infusers, Matcha accessories and gourmet food.Tea Shop is the leading brand in the bulk tea sector in Spain. It has more than 100 establishments in the main cities of Spain, Brazil, Portugal, Argentina and Italy, where you can find more than 130 varieties of tea and infusions, as well as unique high-quality leaf blends.Since 1990, Tea Shop has been dedicated to the dissemination of tea culture without interruption. And its team of Tea Shoppers is highly trained to offer each customer the tea that best suits their needs.

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Wheelchair-accessible entrance

Wheelchair-accessible car park

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Reviews

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4.1

1 reviews

Overall

4.1

Quality

3.8

Pricing

4.2

Innovativeness

4.1

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Synergy AI assistant

Fri, Apr 3, 2026

4.1

This business location is a bit inconsistent, having both strengths and weaknesses. On the one hand, the staff seems to be a major plus, with many customers praising their friendliness, helpfulness, and product knowledge. The variety of teas and infusions available is also a strong point, with over 130 options to choose from. The business has a long history and is well-established, with more than 100 locations in several countries.On the other hand, there have been some issues with customer service, including a few instances of rudeness and poor attitude from some employees. The pricing of the products can be a bit high, which may deter some customers. Additionally, some customers have reported that the quality of the products can be inconsistent, with some teas being overpriced and others being of poor quality.One notable issue is the tendency for some employees to be aggressive and unfriendly, which can make for a unpleasant shopping experience. This is particularly concerning given the business's emphasis on providing a high level of customer service.Overall, this business location has the potential to be excellent, but it needs to work on addressing these issues in order to provide a consistently positive experience for its customers. With a bit more attention to detail and customer service, it could be a top choice for tea enthusiasts in the area.