The Tanatorio del Sureste is a place that provides support in difficult moments, and the staff is generally kind and helpful. People who have had a good experience at this funeral home mention that the staff is professional and respectful, and they appreciate the way they handle the process of saying goodbye to a loved one. On the other hand, some reviewers mention that the food provided during the wake was not great, with one person saying it was "a little mediocre." The staff seems to be very dedicated and committed to their work, with many reviewers expressing their gratitude for the support they received during a difficult time. The funeral home is located in a convenient place, and the facilities are clean and well-maintained. However, there have been complaints about the staff being unavailable after business hours. Some reviewers mention that they were left alone in the funeral home after the staff had gone home, which was unsettling. The staff seems to be very accommodating and willing to go the extra mile to help families in their time of need. Overall, the Tanatorio del Sureste seems like a place that is committed to providing a high level of service to families in their time of need, but there may be some room for improvement in terms of the quality of food and the availability of staff. One major issue is the fact that the staff closes at 22:00, and one reviewer mentions that they were left without a machine or a cafeteria to get a coffee.