Madrid
Takai Motor
7.79
7.79
Overview
Official Kia dealership in Alcorcón
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Free parking lot
Free parking garage
On-site parking
In-store shopping
Oil change
Repair services
Car rental
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Overall
Quality
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The experience of customers in this location is generally mixed. Some have reported good experiences, highlighting the good customer service, professional staff, and willingness to help. However, others have experienced poor service, including long wait times, unhelpful staff, and a lack of transparency in the repair process.One customer reported being sent to the used car department despite inquiring about a new model, which led them to seek service elsewhere. Another customer expressed frustration with the lengthy wait times and uncooperative staff, stating that they were not treated with respect.On the other hand, some customers have praised the location's staff, citing their kindness, professionalism, and willingness to help. They have also appreciated the transparency in the repair process and the cleanliness of their vehicles after maintenance.It is worth noting that some customers have experienced issues with the repair process, including the replacement of a defective part only to have another issue arise shortly after. One customer reported being told that their vehicle was in good condition, only to experience a malfunction a short time later.Overall, while some customers have had positive experiences at this location, others have reported significant issues with service and repair quality.
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Hours
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Tuesday
Wednesday
Thursday
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