This review is for Tailor& Key, a real estate consulting company specializing in the residential sector in Madrid. Overall, the experience with this company has been disappointing, with many clients reporting issues with professionalism, transparency, and customer service.One of the major concerns is the lack of transparency in their dealings with clients. Many clients have reported being misled about the terms of their agreements, with some being told that they would have the option to purchase a property when in reality the property was already sold. Others have reported being charged exorbitant fees for services that were not clearly explained.The company's customer service has also been a major issue. Many clients have reported being treated with disrespect and disdain by the company's representatives, with some being spoken to in a condescending manner. The company's response to complaints has also been inadequate, with some clients being ignored or dismissed.In terms of pricing, some clients have reported that the fees charged by the company are high and not transparent. However, others have reported that the prices were reasonable and competitive.The company's innovativeness has also been a concern, with some clients reporting that the company's approach to real estate consulting is outdated and not effective.One major issue that has been highlighted by multiple clients is the lack of professionalism displayed by the company's representatives. This has led to a breakdown in trust and confidence in the company, making it difficult for clients to work with them effectively.Overall, while some clients have reported positive experiences with Tailor& Key, the majority of reviews highlight significant issues with the company's professionalism, transparency, and customer service.