This store has a great location, being easily accessible on Concepcion Arenal Street in Madrid City. However, some visitors have reported difficulties in getting in touch with the store, which might be a problem for those who need assistance or have questions. The staff is generally friendly and helpful, with some visitors praising the kind and attentive service. The store's selection is impressive, with a wide variety of candies and sweets from different parts of the world. The Dubai chocolates, in particular, have received high praise from many customers. However, the store's prices can be a bit steep for some visitors.