This location is well-regarded by its customers, with most reviewers praising the service provided by the staff, particularly Aitor and other VO representatives. They are described as professional, attentive, and helpful in answering questions and resolving issues. The location's accessibility features, such as wheelchair-accessible parking and entrance, are also noted positively. However, there are some concerns about the phone service, with one reviewer reporting difficulty in reaching the location by phone. Another reviewer had a negative experience with a faulty car, which was not properly addressed by the location. Overall, the location appears to provide good service and support, but may have some room for improvement in terms of phone availability and issue resolution.