The business is a Japanese restaurant located on Gran Vía Street in Madrid City, offering international Japanese cuisine and a unique way to order dishes. The restaurant is LGBTQ+ friendly and has a trendy, cozy, and casual atmosphere. The menu is diverse, and the food is made to order, but some customers have reported that the quality has decreased over time. The prices are around €20-30 per person, and the restaurant accepts various payment methods, including credit cards and NFC mobile payments. However, some customers have complained about the lack of air conditioning and the impersonal atmosphere.Some customers have had a good experience, praising the friendly staff, good food, and quick service. However, others have reported issues with the quality of the food, the service, and the atmosphere. Some customers have also mentioned that the restaurant is not suitable for large groups and that the menu can be confusing.Overall, the restaurant has mixed reviews, and while some customers have enjoyed their experience, others have had negative experiences. The restaurant's lack of consistency in quality and service has been a concern for some customers.A notable issue with the restaurant is the lack of air conditioning, which can make the dining experience uncomfortable, especially during hot days. Additionally, some customers have reported that the staff can be unfriendly or unhelpful at times.