Madrid
Stem Printing Informática e Impresión
42.42
42.42
Overview
Company founded in 1984, with extensive experience in IT Solutions. Specialized in advising companies on printing solutions: office automation, printers and multifunction equipment. And IT solutions: IT systems, computer security, virtualization and cloud.Our main concern is customer service and attention, we ensure that companies are satisfied thanks to our highly qualified technical and commercial team.We would also like to highlight our Corporate Social Responsibility, being committed to the environment through recycling, and with social labor actions.Stemprinting IT and graphic arts solutions.
Features
Credit cards
Debit cards
NFC mobile payments
Wi-Fi
Delivery
Quick visit
Assembly service
Electronics
Repair services
Wheelchair-accessible entrance
Gender-neutral toilets
In-store pick-up
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Quality
Innovativeness
Overall
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The business located in Building 3, Ctra. Madrona Street, Segovia City has a well-rounded experience. This company has been around since 1984, showcasing its expertise in IT Solutions, which is an added advantage for customers. The business is particularly specialized in advising companies on printing solutions, office automation, and multifunction equipment. The team is highly qualified in both technical and commercial fields, ensuring that customers receive top-notch service. The emphasis on customer satisfaction is visible in the way the company handles client queries and issues.One standout feature is the company's commitment to Corporate Social Responsibility. They prioritize environmental sustainability through recycling and engage in social labor actions, which is a commendable aspect of their operations.The business has received overwhelmingly positive feedback from customers, with several praising the professionalism, efficiency, and exceptional service provided by the staff. The ability to offer repair services, assembly services, and quick visit planning is also a plus.The establishment is well-equipped with amenities such as Wi-Fi, gender-neutral toilets, and a wheelchair-accessible entrance, ensuring a comfortable experience for all visitors. Moreover, the business offers various payment options, including NFC mobile payments, debit cards, and credit cards.However, one issue arises from a customer complaint about the service, where they mentioned that the business could not provide the service they requested and sent them to a different location instead. This oversight can be rectified by improving communication and service clarity.In summary, Stemprinting IT and graphic arts solutions is a reputable business with a strong focus on customer satisfaction and social responsibility. While minor adjustments can be made to enhance service quality, the business's strengths make it a viable option for those seeking IT solutions and printing services.
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