Madrid
Soloptical
18.93
18.93
Overview
Online Optics for sunglasses, graduated glasses and contact lenses | Your favorite brands of graduated glasses for men, women and children at the best price | Soloptical
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The business location is situated in Building 4, C. Valentín Juara Bellot Street, Alcala de Henares City, offering online optics for sunglasses, graduated glasses, and contact lenses. The website link is provided as https://soloptical.net/es/soloptical-henares/?utm_source=Google, and the phone number is +34622392161.Clients generally express satisfaction with the attention received from the staff, describing it as excellent, professional, and courteous. Many reviewers praise specific employees, such as Natalia, Alba, and Blanca, for their exceptional service and willingness to find solutions to problems. The clients mention that they receive personalized advice and that the staff is knowledgeable and helpful.However, one client had a negative experience, expressing dissatisfaction with the quality of service and citing difficulties in having their glasses repaired. The client felt condescended to and mentioned that they were not offered any solutions or refund, despite being patient and polite. Despite this, the business seems to have maintained a good overall reputation.The business features a wheelchair-accessible parking lot and entrance, making it accessible to customers with mobility impairments. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards.Overall, the business location seems to prioritize customer satisfaction and has a reputation for providing good quality and service. However, it would be beneficial for the business to address the concerns raised by the dissatisfied client and ensure that all customers receive the same level of service.
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