The location is a car and van rental office that offers a wide selection of vehicles with an average age of 3 months. The office is conveniently located near the Nuevos Ministerios Station and is easily accessible. The staff is friendly and helpful, but some clients have reported issues with the car rental process, including being charged for damages that were not present when the vehicle was picked up. Additionally, some clients have reported difficulties with modifying their reservations and being charged for services they did not request. Despite these issues, the office has received generally positive reviews, with many clients praising the office's convenient location, friendly staff, and wide selection of vehicles.The office's working hours are from 7:00 AM to 21:00 PM, seven days a week, which provides clients with a convenient and flexible pick-up and drop-off schedule. The office also accepts a variety of payment methods, including NFC mobile payments, debit cards, and credit cards.However, one issue that has been reported by several clients is the office's practice of charging for damages that were not present when the vehicle was picked up. This has led to frustration and confusion among some clients, who feel that they are being unfairly charged. The office's staff has apologized for these issues and has offered to review the cases and make any necessary adjustments.Overall, the car and van rental office at Building 8, C. de Edgar Neville Street, Madrid City, is a convenient and flexible location that offers a wide selection of vehicles. However, clients should be aware of the potential for issues with the car rental process and should carefully review their contracts and any additional fees before picking up their vehicles.