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Madrid

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SEUR Pickup parcelshop

2.7

• (1 reviews)

2 C. Gamonal Street, Madrid, Madrid 28031

4.35

2 C. Gamonal Street, Madrid, Madrid 28031

4.35

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Directions

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Overview

With over 3,000 convenience stores and lockers across Spain, you can send or pick up your packages from any of our SEUR Pickup points.

Features

Wheelchair accessible entrance

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Reviews

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2.7

1 reviews

Innovativeness

1.9

Overall

2.7

Pricing

2.1

Quality

2.2

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Synergy AI assistant

Fri, Apr 3, 2026

2.7

The location is a SEUR Pickup point with limited working hours, mainly during weekdays from 8 am to 9:30 pm. The staff is described as amiable in some reviews, but the service has been disappointing in many cases. There are reports of packages being delivered to incorrect addresses, delayed or lost packages, and unhelpful customer service. Some clients have had to travel long distances to pick up their packages, and there have been issues with communicating with the staff. One client had a positive experience with the staff, but the service was not reliable. The location has a wheelchair-accessible entrance, which is a positive aspect. However, the lack of innovation in the service and the issues with quality and pricing have led to a low overall score. There have been multiple complaints about the service, and it seems that the staff is not always helpful or reliable.