This business has mixed reviews. While some clients have reported positive experiences, such as being well-received and having their issues resolved promptly, others have had terrible experiences, including long delays, lost packages, and unprofessional staff. Some clients have even reported that their packages were sent to the wrong location or that they were not contacted to arrange for pickup. The business seems to have issues with communication and following through on promises, which has led to frustration and disappointment for many clients. However, there are some bright spots, such as the helpfulness of some staff members and the convenience of the SEUR Pickup points. Overall, this business seems to have room for improvement in terms of consistency and reliability.