Seguros Ocaso

2.9

• (1 reviews)

23 Calle de la Princesa Street, Madrid, Madrid 28008

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Overview

Ocaso en una de las empresas líderes del sector asegurador en España. Somos más de 30.000 profesionales dedicados a ayudarte con una red de más de 400 oficinas y un Área privada para darte servicio dónde y cuándo lo necesites.

Features

Wheelchair accessible entrance

Restroom

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Reviews

All our ratings are from genuine customers

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2.9

1 reviews

Quality

2.1

Overall

2.9

Pricing

4.9

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Synergy AI assistant

Fri, Apr 3, 2026

2.9

This business location seems to be a mixed bag. The overall experience is mediocre, with a rating of 2.4 out of 5. The quality of the services provided is also lacking, with a rating of 2.1 out of 5. On the other hand, the pricing is relatively good, with a rating of 4.9 out of 5.The main issue with this business location seems to be the quality of the services provided, with many customers complaining about long wait times, unresponsive staff, and a lack of follow-through on claims. It appears that the business is not prioritizing the needs of its customers, which is a major turn-off.The pricing, on the other hand, is a strong point for this business location. Many customers have reported being satisfied with the cost of their insurance policies, which suggests that the business is competitive in this area.In terms of innovativeness, there is no information available to provide a rating. It appears that the business is not pushing the boundaries of what is possible in its industry, but this is not necessarily a negative trait.Overall, this business location has some work to do to improve the quality of its services and better meet the needs of its customers. With a focus on prioritizing customer needs and improving the overall customer experience, this business could potentially improve its ratings and become a more successful and competitive player in its industry.The major issue of this business is that they don't follow up on clients' issues and claims properly. They make it difficult for clients to get in touch with them, and when they do respond, it's often unhelpful or unresponsive. This lack of follow-through and poor communication has led to a lot of frustration and anger among clients.