The business location appears to be a real estate consultancy, Savills, with a long history and international presence. However, the overall experience of clients has been mixed, with some expressing satisfaction with the service, while others have reported negative experiences. The primary issues seem to be related to communication, professionalism, and customer service.Some clients have reported difficulties in getting in touch with agents or receiving responses to their inquiries, while others have expressed frustration with the way their concerns were handled. Additionally, there have been reports of inaccurate or incomplete information being provided, which has led to wasted time and effort for clients.Despite some positive reviews, the majority of feedback suggests that the business has significant room for improvement in terms of quality and customer service. The pricing of services seems to be a strong point, but this does not outweigh the negative experiences reported by many clients.It is worth noting that some clients have praised specific agents or employees, such as María, who have provided good service and gone above and beyond to help clients. However, these positive experiences seem to be exceptions rather than the norm.Overall, the business location appears to have some significant issues that need to be addressed in order to improve the overall experience for clients.