This location seems like a pleasant and welcoming spot for a coffee and a treat. The staff appears to be friendly and attentive, with many customers expressing their satisfaction with the service. However, there are some issues with the quality of the food, with some customers receiving cold or unappetizing items. The pricing seems to be a bit high for some customers, with one person expressing disappointment with the cost of a coffee with ice. Additionally, some customers have reported receiving poor treatment from the staff, with one person saying they were spoken to in a "grosera" (rude) manner. On the other hand, the location seems to be a great spot for working or studying, with many customers mentioning its quiet and cozy atmosphere. The coffee and desserts are also a highlight, with many customers raving about the great flavors and selection. Overall, it's a decent spot, but there's room for improvement in terms of quality and customer service.