This agency offers a wide range of medical insurance services, with a team of professionals providing excellent attention to clients. The staff is described as very amable, eficiente, and comprensible, making clients feel at ease and in good hands. The agency has a clear policy of providing personalized attention and resolution of client's queries in a timely manner.The agency is highly accessible, with a wheelchair-accessible entrance and a gender-neutral restroom, making it a welcoming space for all. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards, for added convenience.The only issue that arises from client feedback is related to the agency's working hours, with one client experiencing difficulties reaching the agency during its regular hours due to conflicting schedules. However, the agency promptly apologized for the inconvenience and offered alternative solutions.Overall, the agency appears to prioritize client satisfaction, offering a comprehensive range of services and a commitment to excellence in attention and resolution. While there may be some limitations to their working hours, the agency has demonstrated a willingness to adapt and address client concerns.