Madrid
SANDOVAL Health Center
0.90
0.90
Overview
Specialists in Sexually Transmitted Infections. Consultations by appointment.
Features
Wheelchair-accessible entrance
Wheelchair-accessible washroom
Washroom
Photos & videos
Submit a review
Innovativeness
Overall
Pricing
Quality
Submit a review
This location is a well-established medical center that provides quality services to its patients. While it has its strengths, there are some areas that need improvement. The center's pricing is competitive, which is a significant advantage for patients. However, the quality of service is somewhat inconsistent, with some patients experiencing long wait times and receiving inadequate attention from some staff members. On the other hand, the innovativeness of the center is commendable, with a strong focus on providing cutting-edge treatments and care to its patients.The staff at this center are friendly and welcoming, with many patients praising their kindness and professionalism. However, there are some instances of poor behavior from certain staff members, which can be off-putting for patients. The center's facilities are clean and well-maintained, with modern equipment and a comfortable environment.One significant issue that has been raised by some patients is the center's poor management of appointments and wait times. Some patients have reported waiting for extended periods of time, only to be told that they will be seen in a few minutes. This can be frustrating and stressful for patients, particularly those who are anxious or in pain.Another issue that has been raised is the behavior of some staff members, particularly in the reception area. Some patients have reported being spoken to curtly or being given a negative attitude, which can be off-putting and make patients feel unwelcome.Overall, this center has a lot to offer, but it needs to work on its customer service and management of appointments to improve the patient experience.Highlight issue: Poor management of appointments and wait times, as well as some instances of poor staff behavior.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Contact business
1
