Madrid
San Miguel Centro Veterinario
52.85
52.85
Overview
Come and discover our Veterinary Center in Sonseca, we work day by day so that pets have a good quality of life! Ask for an appointment!
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Pricing
Overall
Quality
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This veterinary clinic in Sonseca has received mixed reviews from customers. Some have praised the clinic's professionals, such as José Enrique, for being kind, professional, and caring towards their pets. They have also appreciated the clinic's attention to detail and willingness to go the extra mile to help their pets. On the other hand, some customers have expressed dissatisfaction with the clinic's service, citing a lack of professionalism and tact from certain veterinarians. They have also reported experiencing long wait times and feeling pressured into purchasing unnecessary products.Several customers have reported that the clinic's staff can be dismissive and unhelpful, failing to take their concerns seriously or provide adequate explanations for their treatment plans. Some have also been charged exorbitant prices for services that they felt were not necessary or were not provided effectively.However, it is worth noting that the clinic's facilities are clean and well-maintained, and the staff is generally friendly and welcoming. The clinic's hours of operation are also convenient, with extended hours on weekdays and a wheelchair-accessible entrance.One of the main concerns for customers is the clinic's approach to treatment, with some feeling that the staff is more interested in selling products than in providing genuine care for their pets. This has led to several customers seeking alternative veterinarians and feeling frustrated with the clinic's service.Ultimately, the quality of service at this veterinary clinic in Sonseca is variable, with some customers experiencing excellent care and others feeling disappointed and let down. While the clinic's facilities and staff are generally satisfactory, the clinic's approach to treatment and customer service needs to be improved to address the concerns of its customers.One significant issue that stands out is the need for the clinic's staff to be more attentive and empathetic towards their customers and their pets. This could involve providing more detailed explanations for treatment plans, being more responsive to customer concerns, and being more transparent about the costs and benefits of different services. By addressing these concerns, the clinic could improve the overall quality of its service and build greater trust with its customers.
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