Madrid
Salón Luis & Tachi - CC Arturo Soria Plaza
3.63
3.63
Overview
With almost 50 years of experience, LUIS&TACHI offers a comprehensive menu of hairdressing and beauty services, both for women and men. From the beginning, our philosophy focuses on creating a style that makes a difference in terms of cut, color, and hair treatment, and personalized customer service. Luis & Tachi is based on three pillars. On the one hand, its location strategy, located in the main El Corte Inglés shopping centers in Madrid and the main premium streets with great prestige in the capital; its constant investment in training and talent, and finally, the invaluable support of luxury brands L'Oréal Professionnel, Davines, Kérastase, La Biosthetique, Ghd
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Appointment required
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This business location, LUIS&TACHI, has a comprehensive menu of hairdressing and beauty services for both men and women. With almost 50 years of experience, they focus on creating a style that makes a difference in terms of cut, color, and hair treatment, and personalized customer service. The location is strategic, situated in the main El Corte Inglés shopping centers in Madrid and premium streets.While the business has a good reputation, there are some areas of improvement. Some clients have reported issues with appointment scheduling and availability, with some claiming that their appointments were cancelled last-minute due to a lack of staff. Others have experienced a decline in service quality, citing that the professionals are no longer as skilled as they once were.On the other hand, the business has been praised for its ability to adapt to customer needs, with some clients expressing their satisfaction with the services provided. The staff is friendly and patient, and some clients have reported excellent results from their hair treatments.However, the pricing of the services has been a point of contention for some clients, who feel that the costs are too high for the quality of service received. Additionally, some clients have reported a lack of innovation in the services offered, with some feeling that the business is not keeping up with the latest trends and techniques.Overall, while LUIS&TACHI has a good reputation and some excellent qualities, there are areas of improvement that need to be addressed in order to maintain customer satisfaction.
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