Madrid
Roansa Asistencia S.L.
5.88
5.88
Overview
Home insurance repair company with over 20 years of experience in the industry
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This business location offers home insurance repair services with over 20 years of experience in the industry. They have a professional team that provides excellent service, as seen in the numerous positive reviews. Clients praise their timeliness, efficiency, and quality work, with many mentioning that the workers were polite and courteous. The business has a strong reputation, with an average rating of 3.7 from third-party sources.However, some issues have been reported by clients, including incompetence and lack of seriousness. In one case, a client waited for several days for a repair team to arrive, only to be told that they would have to provide photos via WhatsApp for a quote. Another client reported that a repair worker left their home without fixing a problem. These incidents suggest that the business may need to work on its communication and organization.The business has a standard working schedule, with no extended hours or weekend services. Their website and phone number are easily accessible, and they have a clear description of their services. Overall, this business location has a good reputation, but may need to improve its communication and service quality to meet client expectations.Some workers were mentioned to be very professional, but some other workers like a Sergio were reported to be very incompetent.It's worth mentioning that some workers are very polite and friendly, but some others are not.
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