This business has received a generally positive response from customers. The quality of their work and professionalism has been praised by many, with several customers leaving 5-star reviews. They have also received positive comments about their innovativeness and ability to solve problems. However, some customers have raised concerns about the pricing, with a few mentioning that it was higher than expected. Additionally, there have been a few instances of poor customer service and delays, which have led to some customers leaving 1-star reviews. One customer reported feeling scammed by the company, and another reported being left without a functioning air conditioner after the company failed to install it properly. Despite these issues, the company's overall rating is still relatively high, suggesting that they are generally reliable and skilled. However, it's worth noting that some customers have had to go through a lot of effort to resolve issues with the company, and that some employees have been unprofessional or unhelpful. To improve, the company could focus on providing better customer service and being more transparent about their pricing and work process.