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Residencia Geriatel Rivas

3.4

• (1 reviews)

1 P.º de las Provincias Street, Rivas-Vaciamadrid, Madrid 28523

9.38

1 P.º de las Provincias Street, Rivas-Vaciamadrid, Madrid 28523

9.38

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Website

Overview

Residence for the elderly. Assistance and residential services. 24-hour attention.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.4

1 reviews

Pricing

3.9

Overall

3.4

Quality

2.4

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Synergy AI assistant

Fri, Apr 3, 2026

3.4

This Residencia Geriatel Rivas is a nursing home that provides residential services and 24-hour attention. The location is wheelchair accessible, and the website provides a good overview of the services offered. However, the overall experience of the residents and their families seems to be mixed.Some of the positive reviews highlight the caring and attentive staff, particularly the doctor, Carmen, who is praised for her dedication and humanity. The receptionists are also commended for their politeness and kindness. The facilities, while not perfect, seem to be well-maintained, and the gardens are a lovely feature.On the other hand, some of the negative reviews express concern about the quality of care, citing instances of neglect, poor hygiene, and inadequate attention to residents' needs. The reviews also mention the limited availability of medical staff, particularly on weekends, which can lead to delays in treatment. Additionally, some reviewers feel that the staff is dismissive and unhelpful, leading to feelings of frustration and anxiety.The pricing seems to be reasonable, with some reviewers praising the value for money. However, the overall quality of care and services seems to be a concern, with some reviewers feeling that the staff is not adequately trained or equipped to provide the necessary care.The innovativeness of the services seems to be lacking, with some reviewers feeling that the facility is not keeping up with modern standards or best practices in elder care. The facility's response to concerns and complaints seems to be inadequate, with some reviewers feeling that their concerns are dismissed or minimized.Overall, while the Residencia Geriatel Rivas has its strengths, it seems to struggle with providing high-quality care and services to its residents and their families. With some improvements in staff training, facilities, and responsiveness to concerns, this nursing home could potentially provide a better experience for all involved.