This business has a relatively average overall rating. The quality of service is a concern, with several customers expressing frustration with delayed repairs, unresponsive technicians, and unsatisfactory outcomes. While some customers have had positive experiences with the staff's attentiveness and professional advice, these issues seem to be prevalent enough to warrant a lower quality score. Pricing seems to be relatively competitive, but it's hard to assess without more information. It's unclear what the company is doing to innovate or stay ahead in the appliance repair industry. Despite the challenges, some customers have had excellent experiences with the staff's expertise and customer service. It's worth noting that the company's official address is listed as Building 5, Calle León Gil de Palacio Street, Madrid City, and they offer repair services through various means, including NFC mobile payments and credit cards. However, the inconsistent quality of service seems to be a significant concern that needs to be addressed.