The business is located in Av. Móstoles Street, Alcorcón City and it's an official Renault service in Madrid. They have a showroom with new and used cars, industrial vehicles (Renault Pro+), and all post-sale services for your vehicle in their Dacia workshop in Madrid. The staff is very friendly, professional, and efficient. They offer great financing options for purchases and are open from Monday to Friday, with extended hours on certain days. The facility is wheelchair-accessible, and they accept various payment methods.The staff is highly praised for their excellent service, from sales to maintenance and repairs. They are patient, informative, and transparent about the work they do. Many customers have praised the staff's professionalism, particularly Enrique, José Luis, and Elena.The facility is well-equipped and clean, with a welcoming atmosphere. Customers have appreciated the convenience of having a car of substitution while their vehicle is being repaired. However, some customers have experienced long wait times, but this is not a common issue.One thing to note is that the facility can get busy, especially during peak hours or when there are many customers with emergencies. This can lead to delays in service, but the staff does their best to minimize the impact.Overall, this Renault service is a great option for anyone looking for a reliable, professional, and efficient experience.