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Renault Alcobendas - Autofer

4.6

• (1 reviews)

111 C. del Marqués de la Valdavia Street, Alcobendas, Madrid 28100

9.30

111 C. del Marqués de la Valdavia Street, Alcobendas, Madrid 28100

9.30

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Overview

Autofer is the Official Renault-Dacia Dealer for the North of Madrid; we are a company established in Madrid for 55 years and our daily goal is to provide an excellent experience to the customer who passes through our facilities. We have a team of over 100 people with a maximum commitment to observing the strict quality standards imposed by the Renault Group.We dedicate over 10,000 m2 to the sale of new, used and second-hand vehicles and to the sale of spare parts and vehicle repair.Discover the entire Renault range and test the model that suits you best. You can also access a wide range of used vehicles in our Renew area and new industrial vehicles in Pro+.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

In-store shopping

Oil change

Repair services

Used goods

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Reviews

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4.6

1 reviews

Quality

4.8

Overall

4.6

Pricing

4.3

Innovativeness

4.2

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Synergy AI assistant

Wed, Apr 1, 2026

4.6

Autofer is a reliable and trustworthy business location, offering a wide range of services to its customers. The staff is well-trained and provides excellent customer service, making the experience pleasant and enjoyable. The business is conveniently located, with ample parking facilities and easy access.The quality of services offered by Autofer is impressive, with a focus on maintaining the highest standards of quality. The staff is professional, courteous, and knowledgeable, making the experience smooth and hassle-free. The business has a strong reputation for its workmanship and attention to detail.The pricing of services at Autofer is competitive, with transparent and fair pricing policies. The business offers various payment options, including mobile payments, debit cards, and credit cards, making it easy for customers to make payments.However, it is worth noting that the business has had some issues with meeting deadlines, as mentioned by one customer who had to wait for almost a month to receive their vehicle after a scheduled repair. This highlights the need for better time management and organization.Overall, Autofer is a well-established and reputable business that offers a range of services to its customers. While there may be some areas for improvement, the business has a strong commitment to quality and customer satisfaction.