Registro Nacional de Asociaciones (Teléfono 060)

2.2

• (1 reviews)

7 C. de Amador de los Ríos Street, Madrid, Madrid 28071

0.98

7 C. de Amador de los Ríos Street, Madrid, Madrid 28071

0.98

Registro Nacional de Asociaciones (Teléfono 060)

See All photos

Directions

Call now

Website

Overview

Ministry of the Interior, Spain

Features

Wheelchair accessible entrance

Restroom

Photos & videos

See All

Reviews

Submit a review

2.2

1 reviews

Overall

2.2

Quality

1.9

Submit a review

Synergy AI assistant

Wed, Apr 1, 2026

2.2

This government office is located in the heart of Madrid, and its primary function is to serve the citizens of Spain. Unfortunately, the experience of many visitors has been frustrating and disappointing. The phone number listed on their website is often not answered, and even when it is, the person on the other end is often unhelpful or unresponsive. Many people have reported having to call multiple times before getting a response, and even then, the issue is not resolved.The physical location of the office is wheelchair accessible, which is a plus. However, the lack of proper communication and customer service skills of the staff is a major issue. It's essential for an office that deals with sensitive and complex issues like registration and documentation to have a system in place that allows citizens to easily get in touch and receive help.One redeeming quality is that there are staff members who are friendly and helpful, but they seem to be the exception rather than the rule. The office's website and phone system are not user-friendly, and it's clear that the office is struggling to keep up with the demands of its citizens.There is also an issue with the office's working hours. The office is only open on weekdays from 9:00 AM to 5:30 PM, which can make it difficult for people who work or have other commitments to visit during these hours. Additionally, there is no option for weekend or evening appointments, which can be limiting for those who need to access services during these times.Despite its many flaws, the office does have a restroom and is wheelchair accessible, which is a positive aspect. However, these amenities are not enough to make up for the poor customer service and lack of communication.It's worth noting that there are alternative ways to contact the office, such as the 060 hotline, but these options are not always reliable or helpful. Overall, the experience of visiting this government office is disappointing, and there are many areas that need improvement to provide better service to its citizens.