The business seems to be reliable, with a good reputation based on customer feedback. Most customers praise the professional staff, good prices, and fast service. They mention that the staff is always available, friendly, and helpful. Some customers appreciate the convenient features like NFC mobile payments and wheelchair-accessible facilities. However, there is one issue with a negative comment about a secretary being unfriendly, which detracts from the overall experience. Overall, the business seems to be well-regarded in the community, but there may be some areas for improvement in terms of customer service.