Madrid
QUANTUM MOTOR Volkswagen, Seat, Skoda
7.11
7.11
Overview
At Quantum Motor Leganés - Official Volkswagen Workshop, we offer post-sales service of the Volkswagen Group, the official workshop that provides you with any mechanical or bodywork repair service for your car, as well as the installation of spare parts and accessories.
Features
NFC mobile payments
Wheelchair-accessible car park
Wheelchair-accessible toilet
Credit cards
Oil change
Gender-neutral toilets
LGBTQ+ friendly
On-site parking
LGBTQ+ friendly
Wheelchair-accessible entrance
Transgender safe space
Debit cards
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This business location has a mixed reputation, with some positive and negative aspects. The overall score is 3.4 out of 5, which indicates a mediocre experience. The quality of the services provided is a concern, with a score of 2.9 out of 5, which suggests that some customers may have had issues with the work done on their vehicles. However, the pricing seems to be reasonable, with a score of 4.8 out of 5, indicating that customers are satisfied with the cost of the services. The innovativeness of the business is also a positive aspect, with a score of 4.0 out of 5, indicating that the business is open to new ideas and approaches. There are several issues with this business location. Some customers have reported being overcharged for services, while others have had issues with the quality of the work done on their vehicles. In one case, a customer was quoted a price of over 3000 euros for a simple repair that cost 200 euros at another workshop. This suggests a lack of transparency and a focus on making a profit over providing good customer service. Additionally, some customers have reported being treated rudely by staff, which can be a major turn-off for customers. Overall, while this business location has some positive aspects, it also has some significant issues that need to be addressed.Several customers have praised the business for its good service and quick response to problems. One customer reported that they were able to get their car back on the road quickly and efficiently, and another customer praised the staff for their helpfulness and professionalism. However, these positive reviews are outweighed by the negative reviews, which suggest that the business has a way to go in terms of providing good customer service and addressing the issues that have been raised.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Home & Daily Service
Automotive & Boat Service
Car Service
Car Parts
Electronics repair
Mechanic
Car repair and maintenance service
Taller de automóviles
Auto body shop
Electric motor repair shop
Contact business
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