The store's overall score is decent, with a rating that is slightly above average. The quality of products and services is considered good, with a score that reflects a high level of expertise and attention to detail. The pricing is also reasonable, making it an attractive option for customers. The store's innovativeness is also noteworthy, with a score that suggests a willingness to stay ahead of the curve and offer unique solutions.The store's modern installations and pleasant atmosphere create a welcoming environment for customers. The staff's expertise and willingness to help are major assets, as they are able to provide valuable advice and guidance to customers. The store's commitment to quality is evident in the selection of fish and plants, which are of the highest quality and sourced from Madrid and beyond.However, some customers have reported issues with the staff's behavior, including being dismissive and unhelpful. This suggests that there may be a need for additional training or coaching to ensure that staff are providing the best possible service to customers.One customer reported a negative experience with a staff member, who was unfriendly and unhelpful. However, the owner responded to this criticism in a professional and apologetic manner, offering to make things right. This suggests that the store is committed to resolving issues and providing excellent customer service.Overall, the store appears to be a solid option for customers looking for high-quality products and services. However, there may be some areas for improvement in terms of staff behavior and customer service.The store's amenities and features are also noteworthy, including wheelchair accessibility, Wi-Fi, and NFC mobile payments. The store's hours of operation are also convenient, with extended hours on weekdays and weekends.