This restaurant is a hidden gem in the heart of Madrid, offering a unique dining experience that will transport you to the flavors of Costa Rica. The first thing that stands out is the excellent service provided by the owner and chef, Gianninna, who makes you feel at home with her warm and welcoming attitude.The food is a true representation of Costa Rican cuisine, with dishes that are carefully prepared and presented with love and care. From the patacones to the casado, each dish is a masterpiece that will delight your taste buds. The portion sizes are generous, and the prices are very reasonable, making it an excellent value for money.The restaurant is located in a bustling market, which adds to the vibrant atmosphere and energy of the place. The seating area is shared with other vendors, but it's never a problem to find a spot to sit and enjoy your meal.One of the standout features of this restaurant is its commitment to inclusivity and diversity. It identifies as women-owned and LGBTQ+ friendly, making it a safe and welcoming space for everyone.While there have been some minor issues in the past, such as a customer complaining about food being recold, the owner has been prompt to respond and address the concerns. This shows a clear commitment to customer satisfaction and a willingness to learn and improve.Overall, Puntico is a must-visit destination for anyone looking to experience authentic Costa Rican cuisine in the heart of Madrid. With its excellent service, delicious food, and inclusive atmosphere, it's a place that will leave you feeling satisfied and wanting to come back for more.