The location is a public toilet in Madrid City, operating 24 hours a day, 7 days a week. The service is available to everyone, with no signage to indicate its location, which can make it difficult to find. The toilets are located on the ground floor, down the steps from the Grayline / TucTuc station. The maintenance of the toilets is a major issue, with 80% of the urinals and sinks being out of order, and no toilet paper available. The smell is often described as nauseating, making it a difficult experience for many visitors. The image of the toilet is a major concern for the city's tourism, as it gives a bad impression of the city's attention to cleanliness and maintenance. While some visitors have reported finding the toilet clean and useful, others have been left with a bad experience due to its poor condition. Overall, the location has a lot of potential, but its maintenance and cleanliness are a major issue. One of the biggest problems with the location is its lack of maintenance, with many visitors reporting that the toilets are often out of order and smelling badly. This can make it difficult for visitors to use the facilities and can give a bad impression of the city.