Perfumerías Primor is a well-established business with a presence in multiple locations throughout Spain. The store at Plenilunio Shopping Center in Madrid offers a wide range of products, including perfumes, cosmetics, and beauty supplies. The store's physical appearance is modern and well-maintained, with a clear and organized layout that invites customers to explore.The staff at this location are generally friendly and attentive, with some employees standing out for their exceptional customer service skills. However, there have been instances of poor treatment from some staff members, with customers feeling disrespected or ignored. This inconsistent behavior can create a negative experience for customers.One major issue at this store is the lack of clear pricing on products. While this may not be a significant issue for some customers, it can be frustrating for those who prefer to know the prices before making a purchase. The store's website and online platforms are also prone to errors, making it difficult for customers to place orders or receive support.Despite these issues, Perfumerías Primor has made efforts to improve its services and address customer complaints. The store's online presence is generally well-maintained, and customers can find a wide range of products and services on their website.To improve their services, Perfumerías Primor could focus on providing consistent and respectful treatment to all customers, regardless of their needs or preferences. Clear pricing and transparent product information would also be beneficial in creating a more positive shopping experience.