This laundry and dry cleaning service has received mixed reviews from customers. The overall experience is mediocre, with some customers praising the convenience of the service, while others have been dissatisfied with the quality of the work and the prices charged.The quality of the service has been a major issue, with several customers reporting poor results, including stained or wrinkled clothes. Some have even reported that their clothes were damaged or destroyed by the service.Prices have also been a point of contention, with some customers feeling that they are too high, especially for the quality of service received. While some customers have praised the prices as reasonable, others have felt that they are being overcharged.Innovativeness has also been an issue, with some customers feeling that the service is not keeping up with the times. The lack of online services, such as pickup and delivery, has been a major complaint for some customers.One major issue that has been highlighted by several customers is the lack of communication and customer service. Some customers have reported being treated rudely or dismissively by staff, and others have felt that their concerns were not taken seriously.Overall, while some customers have had positive experiences with this laundry and dry cleaning service, the majority of reviews suggest that there are significant issues that need to be addressed in order to improve the service and build customer loyalty.