PRA Iberia, S.L.U.

1.7

• (1 reviews)

16 C. de Albasanz Street, Madrid, Madrid 28037

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Wheelchair-accessible entrance

Wheelchair-accessible toilet

Wheelchair-accessible seating

Toilet

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1.7

1 reviews

Overall

1.7

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Synergy AI assistant

Fri, Apr 3, 2026

1.7

This business location has a poor overall score due to a plethora of negative reviews. The most striking issue is the high number of clients who have been subjected to repeated and harassing phone calls, with some even being accused of debts they don't owe. Many have reported being treated with disrespect and being hung up on when they try to clarify their situation. The constant and aggressive pursuit of clients, even when they have no outstanding debts, raises serious concerns about the company's practices.Several clients have mentioned being called at the same time every day, with the same message, and some have even had their phone numbers blocked only to be called again from a different number. This level of persistence, especially when clients are adamant they have no debt, is perceived as harassment. Some reviewers have expressed shock and outrage at the audacity of the company's tactics, describing them as "panda de acosadores" (bear of harassers) or "carroñeros" (vultures).In stark contrast, one reviewer reported a positive experience with Pilar, who was helpful and professional. However, this lone positive review does not offset the numerous complaints about poor treatment and harassment. The company's handling of sensitive and personal information, such as debt records, has also been questioned, with some reviewers accusing the company of being "estafadores y extorsionadores" (scammers and extortionists).The business's hours of operation seem to be standard for most businesses, with no unusual or off-putting features noted in the provided data. Unfortunately, the primary concern for clients has been the company's treatment of them and their handling of debt collection.