Madrid
Post Office
Overview
Citypaq is the quick and easy solution from Correos to pick up, send or return your packages through our intelligent ticketing machines
Features
Credit cards
Debit cards
NFC mobile payments
In-store pickup
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Pricing
Overall
Quality
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The business location under review is Citypaq, a Correos facility located in Humanes de Madrid City. The facility is easily accessible, with a variety of payment options available, including NFC mobile payments, debit cards, and credit cards. One notable feature is the availability of in-store pickup services for package collection.Many customers have praised the staff at this facility, particularly the cartería (delivery staff) who have been described as friendly, helpful, and professional. They have been commended for their ability to resolve issues quickly and efficiently, going above and beyond to ensure customer satisfaction.On the other hand, some customers have expressed frustration with the facility's limited hours of operation, which only allow for weekday visits between 8:30 am and 2:30 pm. This can be a challenge for those who work during the day and are unable to visit the facility within these hours.Despite some minor issues, the overall quality of service at this facility appears to be high, with many customers praising the staff and the convenience of the in-store pickup service. However, the limited hours of operation remain a drawback for some customers. A significant problem is the inconsistent delivery of packages. Some customers have reported that packages are left at the doorstep without the delivery note, which can cause inconvenience and uncertainty for the recipient. This issue needs to be addressed to ensure that customers receive their packages as expected.
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Oficina de correos
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