Poly Juguetes, located at Building 2, Paseo de la Florida Street, Apartment Local:h10-h10e, in Madrid City, appears to be a well-intentioned toy store. Their mission is to offer a wide variety of high-quality toys at affordable prices that inspire fun and learning in children of all ages. However, the store's performance has been marred by inconsistent quality and a lack of innovative products.The store's physical accessibility is a plus, with wheelchair-accessible parking and entrance. However, the availability of products has been a major issue, with multiple customers reporting that the store is closed despite being listed as open on Google. The store's owners have acknowledged these issues, but it seems that they have been unable to address them effectively.Some customers have praised the store's staff for their helpfulness and good attitude, while others have complained about poor customer service. The store's online shopping options and home delivery are convenient, but the quality of products has been a concern.The store's prices are generally considered to be very competitive, with some customers praising the affordability of the products. However, the lack of innovative products and the inconsistent quality of items have raised concerns.One issue that stands out is the store's inability to keep up with its online listings, with multiple customers reporting that the store is closed despite being listed as open. This has caused frustration and disappointment for customers who have visited the store only to find it closed.Overall, while Poly Juguetes has some positive qualities, its inconsistent performance and lack of innovative products make it a store that falls short of its potential.