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PlantasyGambas & Reef

4.5

• (1 reviews)

5 C. del Dr. Vallejo Street, Madrid, Madrid 28027

3.46

5 C. del Dr. Vallejo Street, Madrid, Madrid 28027

3.46

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Overview

Specialized store in freshwater aquarium and marine aquarium, tropical fish, aquarium plants, aquascaping, aquarium shrimp and everything related to marine and reef aquariums, a wide variety of corals and fish.At PlantasyGambas & Reef you will find professional and specialized attention from our aquarium experts with more than 10 years of experience in the sector.We carry out direct imports, which allows us to bring a wide variety of species, both freshwater and marine, while maintaining competitive prices.Experts in shipping throughout Spain and Europe, both live animals and all types of products.Let us guide you in this wonderful world.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Delivery

Quick visit

In-store pickup

In-store shopping

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Reviews

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4.5

1 reviews

Innovativeness

4.5

Quality

4.2

Pricing

5.0

Overall

4.5

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Synergy AI assistant

Wed, Apr 1, 2026

4.5

This store is a great place to find unique and high-quality products related to aquariums and pet care. The staff is knowledgeable and helpful, and they go out of their way to ensure that customers have a great experience. They carry a wide variety of products, including fish, plants, and equipment, and they offer competitive prices. However, some customers have reported issues with the quality of certain products, such as fish that arrive with visible defects.The store's attention to customer service is one of its strongest points. They respond quickly to customer inquiries and are happy to provide advice and guidance on aquarium care and maintenance. They also offer a variety of payment options, including credit cards and NFC mobile payments.One customer reported an issue with a shipment of fish that arrived in poor condition, but the store responded promptly and offered a solution. This level of customer service is rare and sets the store apart from others in the industry.However, some customers have reported issues with the packaging and shipping of their orders, with one customer receiving a package with damaged or dead fish. The store's shipping partner, GLS, seems to be the cause of the problem, as several customers have reported similar issues.Despite these issues, the store's overall quality and pricing are still top-notch. The products are of high quality, and the prices are competitive. The store's innovativeness is also evident in its use of technology, such as online ordering and NFC mobile payments.Overall, this store is a great place to find high-quality products and expert advice on aquarium care and maintenance. While there are some issues with customer service and shipping, the store's strengths outweigh its weaknesses.