Pinto City Hall

3.5

• (1 reviews)

1 Pl. de la Constitución Street, Pinto, Madrid 28320

12.13

1 Pl. de la Constitución Street, Pinto, Madrid 28320

12.13

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Features

Wheelchair accessible entrance

Restroom

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3.5

1 reviews

Innovativeness

4.1

Overall

3.5

Quality

3.1

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Synergy AI assistant

Thu, Apr 2, 2026

3.5

The Government office, Community & Government, Government Service, City Hall, Ayuntamiento at Building 1, Pl. de la Constitución Street, Pinto City seems to be a decent place for some people, but there are several issues that need to be addressed.The quality of service seems to be average, with some staff members being helpful and friendly, but others seem to be inattentive or unhelpful. The lack of a response to phone calls and emails is a major issue, with some people having to wait for an extended period or being left with unanswered calls.The availability of amenities such as a restroom is a plus, but the accessibility features, such as wheelchair accessible entrance, are a good start but can be improved.The co-brands, Pinto City Hall, seem to be working together effectively, and the working hours are reasonable, with some flexibility on Tuesdays and Thursdays.However, there are several areas that need improvement. Some people have had issues with the phone system, with no one answering or leaving people on hold for too long. The lack of response to emails and the inability to contact the office through other means has been a major frustration for some.There is also an issue with the availability of parking for people with disabilities, with some areas being reserved for specific license plates or numbers, which is not in line with the law. This has led to some people being fined and having their vehicles removed.Additionally, there have been complaints about the cleanliness and maintenance of the area, with some people expressing concern about the state of the park and the treatment of animals.Despite these issues, some people have had positive experiences with the staff, who are described as helpful, friendly, and professional. The office itself is clean and well-maintained, and the staff seems to be committed to helping people with their queries.Overall, while there are some positives, there are also several areas that need improvement to make this office a more effective and accessible place for the community.