Madrid
Phone House - FOTOPRIX Móstoles - Tienda de móviles
10.89
10.89
Overview
Buy or rent your mobile at Phone House and take advantage of all our services for your Smartphone: we repair, insure or buy your mobile at the best price. In our over 500 stores, you can buy smartphones, refurbished devices, accessories, wearables, tablets and much more. At Phone House, you can contract your Mobile Rate with operators such as Orange, Jazztel, MásMóvil with the help of our advisors or you can save on your electricity or gas bill by choosing Alterna Energética. Both in Phone House stores and on our website, you can find products from Samsung, Xiaomi, Apple, Huawei, Honor, ZTE and much more.
Features
Credit cards
Debit cards
NFC mobile payments
Quick visit
In-store shopping
Repair services
In-store pick-up
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Pricing
Overall
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The location of Phone House in Móstoles City has a relatively mixed reputation. The staff's level of professionalism and attention to customers varies greatly, with some reviewers mentioning exceptional service and others describing the opposite experience. For instance, some reviewers praise Luz, a staff member who is said to provide excellent service and attention to detail. On the other hand, some reviewers complain about the staff's lack of knowledge, professionalism, and courteous behavior. Phone House offers a wide range of products and services, including mobile phones, refurbished devices, accessories, wearables, and energy services. However, the store's availability and working hours might not be ideal for all customers. Some reviewers mention that the store does not open on Sundays and has limited hours on weekdays, which might make it difficult for some customers to visit. Additionally, some reviewers have issues with the store's policies, such as charging extra fees or providing unclear information about products and services. In some cases, customers have reported issues with their purchases, including defective products or lack of follow-up from the store's staff.However, the store's pricing is generally considered competitive, with many reviewers mentioning that they found good deals on products and services. Overall, the store's reputation is affected by the variability in customer service and the occasional issues with products and policies.
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