Madrid
Phone House - FOTOPRIX CC Alcalá Norte - Tienda de móviles
3.73
3.73
Overview
Buy or rent your mobile phone at Phone House and take advantage of all our services for your Smartphone: we repair, insure or buy your mobile phone. In our over 200 stores, you can buy new or refurbished smartphones, accessories, wearables, tablets and much more. You can contract your mobile rate with operators like O2, Vodafone, Yoigo, Orange, Jazztel, MásMóvil with the help of our advisors. You can find the range of Apple, Samsung, Xiaomi, Motorola, Oppo,... With Fotoprix you have all the services of digital photo printing and rolls; design your digital album or photobook from your mobile. Personalized gifts like posters, mugs, cushions...In addition, we offer all the energy your home needs with light and gas.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
In-store pickup
In-store shopping
Electronics
Repair services
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Overall
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Quality
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This business location has a wide range of services, from buying or renting mobile phones to repairing and insuring them. The staff seems to be very helpful and attentive, with several customers praising the assistance they received from certain employees. One of the biggest issues with this business is the potential for scams, with some customers receiving fake calls from people claiming to work for Phone House. There is also an incident where a customer was scammed into buying a Samsung Galaxy Watch instead of an iPhone, and the company's customer service was unable to resolve the issue. However, it's worth noting that this is a rare occurrence and most customers seem to have a positive experience.The store itself is open during reasonable hours and is located in a convenient shopping center. They accept various forms of payment and have a wide range of products to choose from. However, one customer mentioned that the staff seemed to be in a hurry and not very knowledgeable about the products.Overall, this business seems to have some great qualities, but also some potential issues to be aware of. It's essential to be cautious when dealing with the company's customer service and to thoroughly research any products or services before purchasing.
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Hours
Closed
Tuesday
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