The business is located in Madrid City, Building 23, C. de Canillas Street. It offers a variety of products and services related to aquascaping, aquariums, and pet care. The staff is known for being very knowledgeable and helpful, with many customers praising their professionalism and expertise. The store has a wide range of products, including aquariums, fish, plants, and accessories.The store has a strong online presence, with a user-friendly website and online shopping option. Customers can also visit the store in person, which has a wheelchair-accessible entrance and car park. The store is open from Monday to Friday from 11:00 to 14:00 and 17:00 to 20:00, and on Saturdays from 11:00 to 14:00.One customer had a negative experience, which was related to the death of some of their animals. However, the store staff were responsive and explained the reasons behind the animals' death, which was due to the customer's failure to properly acclimate them to their new environment.The store's customers praise the store's quality, with many mentioning that they have been satisfied with their purchases. The store's prices are also seen as being reasonable, with many customers feeling that they offer good value for money.The store's innovativeness is evident in its use of technology, such as NFC mobile payments, and its online presence. The store also has a strong commitment to customer service, with many customers praising the staff's helpfulness and knowledge.However, the store's quality control could be improved, as one customer experienced a problem with their purchase. The store's staff could also benefit from additional training on customer service and conflict resolution.