Madrid
Petit Palace Plaza Mayor
0.28
0.28
Overview
Cosmopolitan pick offering contemporary rooms, plus a sleek restaurant & free bike rentals.
Features
Breakfast
Accessible
Paid parking
Kid-friendly
Pet-friendly
Paid breakfast
Air-conditioned
Free Wi-Fi
Free Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Bar
Room service
Air-conditioned
Smoke-free
Wi-Fi
Business center
Laundry service
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Overall
Quality
Pricing
Innovativeness
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This hotel is a mixed bag, with some aspects standing out while others fall short. The location is fantastic, right in the heart of Madrid, making it easy to explore the city. The staff is generally friendly and welcoming, with some standouts like Bea and Patricia who go above and beyond to assist guests. The room was clean and comfortable, although some guests have reported issues with ants and other pests. The hotel's tech features, such as the access card system, are impressive, but some guests have found them to be finicky. Overall, this hotel is a good choice for those looking for a convenient and relatively affordable option in a central location.The hotel's quality is a bit of a letdown, with some guests experiencing issues with cleanliness and maintenance. However, the staff's attentiveness and willingness to help make up for these shortcomings. The pricing is very reasonable, especially considering the hotel's location and amenities.One major issue that has been reported by several guests is a lack of security, with one guest's bag being stolen from the lobby during check-in. The hotel's response to this incident was somewhat inadequate, with the management not taking sufficient responsibility for the theft.Despite these issues, this hotel remains a good option for those looking for a central location and a relatively affordable price. However, guests should be aware of the potential for pests and security issues.
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Parkings
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Parking garage
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