business or service...

Madrid

PERFUMERIAS ILLAGAR

4.4

• (1 reviews)

17 C. de Mª Teresa Sáenz de Heredia Street, Madrid, Madrid 28017

2.65

17 C. de Mª Teresa Sáenz de Heredia Street, Madrid, Madrid 28017

2.65

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Overview

Perfumery and Drugstore in the capital of Madrid, we are a company founded in 1960, dedicated to perfumery, cosmetics, personal care, drugstore and cleaning products. Currently, in our second generation, we also take the leap to online stores without abandoning our physical stores in Madrid. It's a very close company with its public of many years.

Features

NFC mobile payments

Credit cards

In-store shopping

Quick visit

LGBTQ+ friendly

Wheelchair-accessible entrance

Transgender safe space

Debit cards

In-store pick-up

Delivery

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

5.0

Quality

4.1

Innovativeness

4.5

Overall

4.4

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Synergy AI assistant

Wed, Apr 1, 2026

4.4

The business is a well-established perfumery and drugstore in Madrid, founded in 1960. The company has a long history of serving its loyal customer base and has made an effort to transition into online sales without abandoning its physical stores. The business offers a wide range of perfumes, cosmetics, and personal care products, making it a one-stop shop for customers. The location is wheelchair-accessible and has a safe and welcoming environment for transgender and LGBTQ+ individuals. The business accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and offers in-store shopping, pick-up, and delivery options. The working hours are flexible, with extended hours on weekdays and a shorter schedule on Saturdays. The customer service is described as friendly and attentive, with owners responding promptly to customer reviews and concerns. However, some customers have reported issues with online orders, including delays and mistakes. The business has acknowledged these issues and has taken steps to resolve them, but it may be beneficial to improve the online shopping experience and communication with customers. Overall, the business has a strong reputation and a loyal customer base, but it could benefit from further innovation and improvement in its online services.