The business is a unit of Pelvic Floor Physiotherapy located in the University Hospital of San Rafael, urogynecology building, Madrid. The team has very powerful assessment and treatment techniques that are based on the knowledge of the physiology of the abdominopelvic system, the central nervous system, and scientific evidence. The team is formed by a multidisciplinary team, which allows them to work in multidisciplinary teams.The physiotherapy unit is located in a hospital and has a wheelchair-accessible entrance and toilet. They accept NFC mobile payments, debit cards, and credit cards. Appointments are recommended, and they have a wide range of working hours, including evenings.The clients have reported a high level of satisfaction with the service, praising the professionalism, human kindness, and good treatment they received. Many have mentioned the excellent results they achieved, such as recovering from incontinence or improving their quality of life. Some have also praised the team's ability to explain complex issues in a clear and simple way.However, one client reported a less-than-satisfactory experience with one of the therapists, stating that they were not empathetic and seemed only interested in suggesting unnecessary sessions to charge more. However, this issue was not widespread and did not seem to affect the overall quality of the service.Overall, the business seems to be a highly professional and effective service that provides excellent results and a high level of customer satisfaction. However, it would be beneficial for them to address the issue of under-prepared therapists and ensure that all clients receive a high level of care and attention.