Madrid
PCBox
1.94
1.94
Overview
At PCBox, we are a chain of specialized technology and computer stores spread across the entire Spanish territory. We stand out for being proximity stores that offer personalized advice and customized solutions for clients, companies, and educational centers.We specialize in assembly and repair of computers and mobile phones, telephony, and gaming products.In addition, we also have an online store, with home delivery or to any of our stores (except the Canary Islands, Ceuta, and Melilla). We have online customer service, by phone, and by email. Companies can also buy through the website easily and with all the guarantees of invoicing…
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Delivery
Quick visit
In-store pickup
Assembly service
Electronics
Repair services
Installation service
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PCBox is a well-established chain of technology and computer stores with a strong presence in Spain. Located in Building 80 on C/ de Ponzano Street in Madrid City, this store offers a wide range of services, including computer assembly and repair, mobile phone repair, and gaming product sales.The store's commitment to providing personalized advice and customized solutions for clients, companies, and educational centers is evident in its staff's approach to customer service. Many reviewers praise the helpful and knowledgeable staff, who go above and beyond to assist with technical issues and provide expert advice.The store's website and online store are also well-regarded, offering easy and convenient shopping options for customers. The ability to purchase products online and have them delivered to any of the store's locations (except the Canary Islands, Ceuta, and Melilla) is a significant advantage.However, some reviewers have noted that the store's quality of service can vary, with some staff members being more helpful than others. This inconsistency may be a result of the store's large size and the need to manage multiple locations.Overall, PCBox is a reliable and trustworthy destination for all technology and computer-related needs. While there may be some minor issues with staff consistency, the store's commitment to quality and customer service is evident in its many positive reviews.A notable highlight is the store's quick visit planning feature, which allows customers to schedule appointments and receive personalized service. The store's wheelchair-accessible entrance is also a welcome feature for customers with mobility needs.Despite the overwhelmingly positive reviews, it is worth noting that some customers may experience long wait times or frustration with the store's online ordering and delivery processes.The store's commitment to sustainability is also worth mentioning, as it offers electronics recycling services and encourages customers to bring in their old devices for responsible disposal.
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