Located in the heart of Madrid City, on Gran Vía de Hortaleza Street, this artisanal pastries bakery offers a wide range of delicious treats and coffee. With a delivery service available through platforms, it's convenient to grab a quick breakfast or dessert on the go. The bakery has a cozy atmosphere and is wheelchair accessible, making it a great spot for both locals and tourists.However, some customers have reported having a poor experience with the service. A few reviewers mentioned being ignored or receiving a rude attitude from the staff, especially during peak hours. This may be a concern for those looking for a warm and welcoming experience.The bakery's offerings are generally well-received, with many customers praising the quality of the pastries and cakes. However, some have noted that the prices can be a bit steep, especially for a small treat. The menu is quite extensive, with a variety of options to suit different tastes and dietary needs.One reviewer mentioned that the bakery has improved its service in recent months, with staff being more friendly and attentive. This is a positive sign, but it's essential to note that not all customers have had a similar experience.Overall, this bakery is a solid choice for those looking for a quick and delicious breakfast or dessert in the Madrid area. However, it's crucial to be aware of the potential for poor service and high prices.A notable issue is the inconsistent service, which has left some customers feeling disappointed and ignored. This is a concern that the bakery needs to address to ensure a better experience for all customers.